Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website www.biharbites.com.
By using our website, you agree to the practices described in this policy.
1. Who We Are
Bihar Bites is a homegrown brand dedicated to delivering authentic, homemade Bihari snacks like Thekua with love and care. We value your trust and are committed to protecting your personal information.
2. What Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number (only when you provide it through forms, orders, or contact submissions).
- Technical Data: IP address, browser type, device information, pages visited, and time spent on our site.
- Order Details: Product selections, delivery address, and payment method (we do not store any card or sensitive payment details).
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Improve your shopping experience
- Respond to your queries or support requests
- Send you order confirmations, updates, or promotional offers
- Analyze website performance and understand visitor behavior
4. Cookies
We use cookies (small text files stored in your browser) to enhance your browsing experience and remember your preferences.
You can manage or disable cookies anytime through your browser settings.
5. Third-Party Services
We may use trusted third-party services such as:
- Google Analytics (for website traffic and usage analysis)
- Payment Gateways (e.g., Razorpay, Paytm, etc., for secure payments)
These services follow their own privacy policies for data handling.
6. How We Protect Your Data
We implement necessary security measures to protect your personal information from unauthorized access, misuse, or loss.
However, please note that no online transmission is 100% secure, but we strive to maintain the highest level of safety.
7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Opt out of promotional communications at any time
You can reach us using the contact details below for any such requests.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect any personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a new “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy, feel free to contact us:
📧 Email: biharbites@gmail.com
📞 Phone: +91 XXXXXXXXXX
🏠 Address: Uttam Nagar, Delhi, India